Do you find it hard to recover your email or phone number use on Bet9ja account.
Some time people can't withdraw their money because the phone number they use in receiving confirmation OTP (one time password) was their former phone number that got lost, stolen or damage.
All you have to do contact Bet9ja via a phone call or a message through your online account and tell them you want to change your phone number or your email account. They will request for a proof from you to be sure you are the real owner of the account.
Does it cost any money to register on Bet9ja?
No. It’s completely free of charge.
How to register on Bet9ja?
Sign Up Now, fill in the registration form and submit it by clicking on “Save”.
N.B: Your personal details need to be correct.
Can I change my username?
Unfortunately no; the username that you have chosen during the registration process cannot be changed once you have created your Bet9ja account.
Forgotten Login Details?
To retrieve your password, please click on “Forgotten Password” on the home page, next to the login area.
If you have forgotten your username, please contact our Customer Services via mail: cs@mybet9ja.com
How to Change Password?
Login into your account, go to “Account Detail” section, click on the “Change Password” and follow the steps.
Incorrect personal details/email how can I update them?
In case of inaccuracies, please contact our Customer Services to rectify any errors.
Can I open more than one account in Bet9ja?
No. Multiple accounts are not allowed.
What is the minimum age for betting on Bet9ja?
It is strictly forbidden for persons under the age of 18 to open an account in Bet9ja and use our services.
How to check the Bet9ja provisions?
At the bottom of the website you will find our provisions, divided by products.
Sport Terms and Conditions, Live Betting T&C and Racing T&C.
If you would like to contact us for any reason then please fill out the form below.
We try to answer all messages within 48 hours.
To Contact our call center, dial 01-8889309 or 0-15158888 or 01-4405145 or 08099990939
(Operating hours are 08:00 to 21:00).
Have a quick question for us?
Get in touch through our Twitter customer service here:
Bet9ja
Tomi's House,
9 Funsho Williams Avenue,
By Fire Service Station,
Ojuelegba Bus stop, Lagos